Youth and Teens

Burnaby Youth COVID-19 Team

The official student-led Burnaby School District response to the COVID-19 pandemic.

Follow for updates, information, and activities! Follow @youthcovidresponsebby on instagram

A multicultural, multi-service agency that assists people with newcomer settlement, employment, community development, language training, family and youth counselling, affordable housing and seniors care in all stages of their Canadian journey.
Services Currently provided: Online event listings such as webinars/virtual tours can be viewed on their 
events page. (04/02/2020)
Multilingual contacts:
Arabic 236-880-3048
Korean 236-880-3071
Vietnamese 236-880-3250
Chinese (phone 1) - Burnaby 604-889-2486
Chinese (phone 2) - Richmond 236-880-3257
Chinese (phone 3) - Vancouver 236-880-2846
Farsi (phone 1) - Vancouver 236-880-3314
Farsi (phone 2) - Tri-Cities 236-880-3483
Japanese 236-880-3392
Tagalog 236-838-5782
Punjabi 604-362-0216 (03/20/2020)

Three parent support groups and Mother Goose programs are planned in the next several weeks (April 21/20). Contact Teresa or Monica for more information or to sign up.

Families who need support in Mandarin or Korean can contact  

Teresa Hsieh (Mandarin)   Phone: 604-318-2731 or Monica Lim (Korean):,  Phone: 604-468-6064

Where to Find Updates: Website, Twitter, Facebook


The Wraparound Program offers youth, age 13-17 living in South and East Vancouver, wraparound
support to develop their strengths and to build on their resilience.


Services Currently Provided: Services are currently being provided to wait listed or current clients only. Staff are connecting with and supporting clients by phone with information about COVID-19, support for food insecure and economically impacted families, parent resources navigating online learning for children, and dealing with anxiety and misinformation.Contact: Zelly Teferra T 604 636 0120 | E: During COVID-19, we are providing services by phone, email and online.
Wraparound Program: Offers youth, age 13-17 living in South and East Vancouver, wraparound support
to develop their strengths and to build on their resilience. Please contact your current Youth Worker.
For general inquires, contact Millie Llagas, program assistant, at 236 521 7092.​

The I Belong Program: For LGBTQ community members:, or call 236-521-7082,
9am-5pm Monday-Friday.

Peer Support Group: Will be offered online via Zoom on the second Monday of each month, 5:30-

Counselling Support Group: Will be offered online via Zoom on the last Monday of each month, 6:30-

Where to find updates: MOSAIC, Twitter, Facebook,


Burnaby Public Library - Teen Librarians
Services Currently Provided:

  • Online resources, ebooks &

  • audiobooks are available.

  • Due dates and holds are extended.

  • Fines are waived.

  • Library cards can be made over the phone.

  • Teen librarians are available for any teen questions/issues:

Phone, text & email services are open, Mon-Fri 10am-5pm
(Programs/Outreach/Schools) (Collections)

Call/text: 604-314-2480

Burnaby Public Library

Let us know your questions! Providing email and phone service Monday to Friday from 10 – 5. The library has added many new resources including this list of recommended ebooks for children   or children’s online story resources at

Contact: 604-436-5400, or

Children's coordinator:


Purpose Society
Services Currently provided: Purpose Youth Services is open for business on a modified basis. 
Administration - The administrative office is fully staffed and it is business as usual. Phone:

  • Stride program (04/02/2020)

a) Meals
     When: Monday – Thursday
     Time: 4pm – 5:30pm
     Where: Behind Purpose Society on Alexander street
b) Food Hampers
     When: Friday
     Time: 10 am
     Where: Behind Purpose Society on Alexander street
     Emergency Food Hampers are available upon request
c) Outreach and Harm Reduction
     Please call the Health Van at 604-351-1885 or visit us at 40 Begbie Street New Westminster BC

  • The Rent Bank - The Rent Bank is operating and is gearing up for an increased demand from
    people who are not working and can’t pay their rent.  Planning to meet this increased demand isa work in process and meeting needs will be very demanding in the next weeks.

  • COVID-19 Where to Find Updates on specific programs can be found here.

  • Where to Find Updates: Website, Purpose Society Twitter, Stride Twitter, Purpose Society Facebook,
    Stride Facebook


Burnaby Youth Hub
The Burnaby Youth Hub is a safe, inclusive space where youth can access a variety of resources,
programs, and services for their personal health, development, and well-being.
Services currently provided: The Hub is operating. Programs are offered on a modified basis.

  • Still running a Food Bank program, so youth and families are welcome to contact Evelyn

      at or at 604.367.7349 to set up a food bag pickup. It's
      limited, but they have some plans to expand what they are offering (working on some
      fresh food and meal prep). 

  •  SOGI group is meeting virtually every week via Zoom (Tuesdays @ 12pm) email
       Where to Find Updates: Website
      General Inquires - 604.569.0951
      hub school direct line - 604.569.3435


Cameray Child and Family Development
Community-based agency serving individuals and families. Services include counselling, education,
outreach and advocacy.
Services Currently provided: Are continuing to accept referrals from the community. Families will be
contacted as soon as possible regarding next steps. There will be a delay in setting up intakes for the
counselling program. This will not affect wait times to receive counselling services
All staff are accessing email and voicemail accounts during their regular business hours.

It is also providing online support groups, and individual support via call or video.
Contact T: 604-436-9449 | E: or       

Where to Find Updates: Website, Facebook, Twitter


Odyssey I (Burnaby Great Community)
Odyssey I is a program for youth that are struggling with substance use. Youth aged 12-24 and their
families can access counselling services through us.
Services Currently provided: Operating and providing counselling services in a modified way,
communicating primarily through social media or by phone (email, Facetime, texts). Odyssey Office
Phone: 604.299-6377
Where to Find Updates:


Aunt Leah’s Place
Aunt Leah’s Society helps prevent children in foster care from becoming homeless, and mothers in need
from losing custody of their children. 
Services Currently provided:

  •  Emergency Food Pick-up Times:

         – Monday 12:00-2:00PM
         – Wednesday 3:00-5:00
         – Friday 12:00-2:00PM

  • Counselling for youth between 15 and 25 years old who are feeling that your mental health is at

risk because of anxiety or depression, you are welcome to contact us:
Where to Find Updates: Website, Facebook



  • MY Circe Lite online training provides multicultural youth with training in facilitation, youth leadership.  It also provides a place for youth to make friends, discuss settlement issues share stories struggles around life in Canada and provides an outlet for stress and a place to have fun while learning.  

  • Online homework club: homework support for youth


To Participate or for more information contact Youth Programs or call 604-522-5902 or contact at or call 604-684-2561.

Technology used: phone or zoom

Service times vary

Douglas College Burnaby Training Centre
Services Currently provided: CAVE Youth Employment Program (17-29) and Career Paths for Skilled
Immigrants (Health, Education & Social Services)
Hours: All services are provided online, video conference, email and phone.
Contact: (604) 438-3045 and leave a message
Where to Find Updates: Website

BC Centre for Ability - Supported Child Development

Supported child development consultants are virtually connecting with families and childcare programs via videoconferencing, phone and email. Priority service for children of essential service providers.

Contact: If child is currently connected with the Supported Child Development program, the childcare program can contact

New families call 604-451-5511 ext. 4241. 

Program Supervisor contact or 778-328-1625 (ext. 228)

Burnaby Early Childhood Development Table

This website provides early childhood development resources and information for families.


Burnaby Family Life

Burnaby Family Life are continuing to provide counselling, outreach to families, pregnancy outreach, parent programs such as Mother Goose, circle times, Baby and Me, Nobody’s Perfect, and a guest speakers series, either virtually or by phone. They are also distributing art boxes containing age appropriate activities that encourage science, art and language learning through play for children (0 – 8 years old).

Contact: T: 604-659-2205 | E: or



Canadian Mental Health Resources for Teens

Kids Help Phone
An e-mental health service, accessible 24/7 from anywhere in Canada, via phone or text


Crisis Centre BC
24/7 support by phone – 1-800-784-2433 (24/7)
Mental Health Support - 604-310-6789 (24/7)
Online youth chat - (12pm-1:00am)


Crisis Intervention and Suicide Prevention Centre
Provides confidential, non-judgmental, free emotional support for people experiencing feelings of
distress or despair, including thoughts of suicide.
Call 604 872-3311 (Greater Vancouver)
Toll-free 1 800 SUICIDE (784-2433)


Foundry is working to make sure all young people in British Columbia (BC) can get the care and support they need, when they need it. Foundry BC is now offering virtual drop-in counselling sessions by voice, video and chat to BC's young people ages 12-24 and their care-givers!

Foundry's virtual service offerings will expand over the weeks and months ahead to include primary care and peer support.

Foundry's virtual services are:

  • Available to young people in British Columbia ages 12-24 and their caregivers

  • Free and confidential

  • Easy to access. No referral or assessment required

To access this service, call 1-833-F0UNDRY (yes, that's F0undry with a zero! or 1-933-308-6379) to book an appointment!

Visit for up-to-date hours of operation and service details.
Email with any questions about Foundry's virtual services.

Creekside Youth Centre

Office Phone: 604 294-7607

Cell Phone: 604 202-4534

Instagram: creeksideyouthcentre

Facebook: Creekside Creekside

Snapchat: Creekoftheside

Twitter: Creeksideyc


South Central Youth Centre

Phone: 604 294-4497

Cell Phone: 604 612-3293

Instagram: southcentralyc

Facebook: South Central


Edmonds Community Centre

Phone: 604 297-4841

Cell Phone: 604 833-1823

Instagram: eccyouthcentre


Summit Youth Centre

Office Phone: 604 268-1369

Cell Phone: 604 612-3293

Instagram: summit_youth_centre

Facebook: Summit Youth-Centre

Snapchat: Summit Youth Centre (summit_youth)

Alphabet Soup – Online support here for LGBTQ+ youth:
Instagram: alphabet_soup_bby


Burnaby Neighborhood House:

Providing outreach services for isolated and low income families with children ages 0-12 and food security support coordination for anyone in Burnaby. Some  services provided are: phone check-ins, grocery shopping, , literacy support (filling out forms online), after school programs online for children K-7, and practical support for applying for EI/economic/rent issues.

Contact: 9:30 – 4:30 Monday to Friday 

T: South: 604-431-0400 / North: 604-294-5444 | E:




Burnaby School District (SD41)
Use this resource to find out about childcare supports for essential service workers, support for vulnerable families, continuing learning, and other resources. Strong Starts (family programs for young children) have  set up blogs to connect with families at the following schools Cascade Heights, Chaffey Burke, Edmonds, Forest Grove, Kitchener, Lochdale, Maywood, Morley, Second Street, Stoney Creek, Stride and Twelfth Avenue.


Family Services of Greater Vancouver

Providing outreach support via phone and FaceTime. Newsletter is emailed daily with children’s activities, parent support, and information.
Contact: Anita Olson at


Fraser Health

Fraser Health Public Health Essential Services include child and adult immunization clinic (in-person); new baby calls to parents, 604.918.7505

Any questions about COVID-19 call the Burnaby Public Health unit: 604-918-7505 or to inquire what other services can be provided:

Non-medical questions about COVID-19 Phone: 1-888-268-4319 or Text: 1-604-630-0300

Contact: email Melody Monro at


Information Children

Any parenting needs, concerns, and questions are answered on their phone helpline, Monday to Friday

9 – 5. Online parent education groups.

Call: 778-782-3548 or email 



Ministry of Children and Family Development (MCFD)

Supports the well-being of children, youth, and families, especially those who are vulnerable, through child protection and child and youth mental health services, and a variety of other services.
Services have not changed and offices remain open. Contact Phone 778 572 5428 Gabe Maio, for more information.


Spirit of the Children Society

Indigenous non-profit society that strengthens indigenous families by providing support and resources. Clients are still supported via e-mail, Facebook or text. New intakes are still accepted, to apply complete form on website.

Contact: Text 604-524-9113, email
For more information contact Wanda Edgar:


SMILE program for young mothers/fathers St Leonard’s Youth & Family Services Society

Offers support, guidance, prenatal supplementary care, and pro-choice-oriented counselling to young pregnant and parenting women, and their partners. SMILE for young mothers focuses on pre-natal and birth preparation classes, pregnancy testing, connection to additional support systems, and midwifery appointments are provided on site. SMILE for young parents helps them learn about the development of life from conception to birth; learning about pregnancy care, pregnancy fitness, nutrition, labour, birth, breastfeeding, and newborn care; learn importance of early childhood education; parenting skills; changing family dynamics and relationships; learn about health care and how to access services; and basic life skills, such as time management, stress management, and budgeting. Accepts self-referrals, third-party referrals, or referred through MCFD or other social service and health care professionals.

Prenatal class once a month online. Service is for youth under 24 years and they must live in Burnaby or New west.

Contact information: 604-298-6245,


Vancouver & Lower Mainland Multicultural Family Support Services Society

Provides culturally sensitive, trauma-informed, confidential supportive counselling, advocacy and referrals to immigrant, refugee and visible minority women, children and families experiencing family violence, in more than 20 languages. Provides assistance in navigating and connecting to the various social and legal systems.

Services are currently being provided by phone and email.

Contact: Tel: 604-436-1025

YMCA Child Care Resource & Referral (CCRR)

Helps families of essential workers find childcare and supports childcare workers. Online resources: virtual story times, Mother Goose program online, & activity spotlight videos on our facebook page  and blog posts for families and child care providers at

Hours: Monday, Tuesday 9:00 am - 4:30 pm, Wednesday, Thursday 9:00 am - 8:00 pm, Friday 9:00 am - 4:30 p, Saturday 8:30 am - 3:00 pm
Contact: Call 604-294-1109 Burnaby office, or for essential workers call 604-931-3400 (press 0).





Finding Child Care for Essential Services Workers with children age 0-5?

Three ways to access:

  1. fill out provincial intake form at (application form also available by phone 1-888-338-6622 Option 4)

  2. call  Burnaby YMCA Child Care Resource & Referral s at 604-931-3400, press 0.

  3. email Burnaby YMCA Child Care Resource & Referral at or


Finding Childcare for Essential Service Workers with children from Kindergarten to Grade 6?

The Burnaby School District is working hard, in partnership with our childcare providers, to support children in Grades K - 6 whose parents are essential service workers. Access to learning opportunities during regular school hours will be available for children of Essential Service Workers who have exhausted all other opportunities for supervision of their children. These services are available Monday to Friday from 9am - 3pm. There are no fees attached to this service.

Please visit website for additional information